India’s low‑cost carrier IndiGo, which commands almost two‑thirds of the domestic market, has been forced to cancel close to 1,000 flights across the country. The sudden disruption left thousands of passengers stranded and sparked a flurry of complaints on social media.
The airline attributes the chaos to a combination of adverse weather conditions, technical glitches in its reservation and operations systems, and recent tightened regulations governing crew rest periods. According to IndiGo, these factors created a perfect storm that overwhelmed its ability to maintain the scheduled service.
Representatives of the pilots’ union, however, argue that the airline’s response went beyond the cited issues. They allege that IndiGo has been cutting corners to keep its aggressive cost structure, compromising safety margins and operational resilience. The union is demanding a thorough investigation and immediate corrective measures.
IndiGo has pledged to rebook affected travelers on the next available flights and to provide compensation where applicable. The airline also says it is working around the clock to restore normal operations and prevent a recurrence of such a large‑scale disruption.