Internal documents obtained by reporters show that Uber’s driver‑screening process was deliberately designed to get applicants onto the platform quickly while keeping expenses low. The company emphasized rapid onboarding, a strategy that critics say allowed individuals with serious criminal histories to become active drivers.
Multiple passengers have come forward, alleging that drivers hired through this streamlined system committed sexual assaults, including rape. These accusations have reignited public and regulatory scrutiny of Uber’s safety protocols and its reliance on third‑party background‑check providers.
Uber states that it continues to refine its vetting procedures and that any driver found to have a violent felony conviction is immediately disqualified. The company added that it is cooperating with law‑enforcement investigations and reviewing the internal documents in question.
The controversy highlights the tension between expanding gig‑economy services and ensuring passenger safety. Advocacy groups argue that cost‑cutting measures should not compromise thorough background checks, while Uber maintains that its system complies with all applicable laws.